Terms & Conditions

Welcome to Softpaste.com. By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase or using any part of our services.

 

  1. Acceptance of Terms

By visiting Softpaste.com or making a purchase, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, you must discontinue use of the website.

 

  1. About Softpaste.com

Softpaste.com is an e-commerce store specializing in home appliances and serving customers worldwide.
Our registered address is:

19 McEwen St, Alagomeji-Yaba, Lagos
[email protected]
08065232049

 

  1. Eligibility

To use our services or make a purchase, you must:

  • Be at least 18 years old
  • Provide accurate and complete information
  • Use the site only for lawful purposes

 

  1. Product Information

We strive to ensure that product descriptions, images, and pricing are accurate. However, Softpaste.com does not guarantee that all information is error-free.
We reserve the right to correct errors, update details, or modify listings without prior notice.

 

  1. Orders & Payment
  2. Order Acceptance

All orders placed on Softpaste.com are subject to acceptance and availability. We may cancel or refuse any order at our discretion.

  1. Pricing

Prices displayed are in the applicable currency and may include or exclude shipping or import charges depending on your location.

  1. Payment

We accept secure online payment methods through trusted payment gateways. By completing a purchase, you authorize us to charge your selected payment method.

 

  1. Shipping & Delivery
  • We ship globally using reliable courier partners.
  • Delivery times vary based on destination and logistics.
  • Any customs duties, import fees, or VAT charges will be the responsibility of the buyer unless otherwise stated.
  • We are not liable for delays caused by customs, weather, or courier issues.

 

  1. Returns, Refunds & Exchanges

Softpaste.com aims for excellent customer satisfaction.

You may request a return or refund if:

  • The item delivered is damaged
  • You received the wrong product
  • The item is defective

Customers must notify us within 48 hours of delivery.
Returned items must be unused, in original packaging, and accompanied by proof of purchase.

Refunds will be processed through the original payment method once the item is received and inspected.

 

  1. Account Registration

If you create an account:

  • You are responsible for maintaining the confidentiality of your login details
  • You agree to notify us immediately of any unauthorized use
  • Softpaste.com reserves the right to suspend or terminate accounts that violate our policies

 

  1. Intellectual Property

All content on Softpaste.com, including text, graphics, images, logos, and digital materials, is the property of Softpaste.com and protected by copyright laws.
You may not copy, reproduce, distribute, or modify any content without written permission.

 

  1. Prohibited Activities

Users must not:

  • Use the website for illegal or fraudulent activities
  • Attempt to breach website security
  • Misrepresent information or impersonate others
  • Upload harmful files (viruses, malware)

Any violation may result in legal action and account termination.

 

  1. Limitation of Liability

Softpaste.com is not liable for:

  • Any indirect or consequential damages
  • Losses arising from misuse of products
  • Delays, interruptions, or errors beyond our control
  • Damages caused by unauthorized third-party actions

Your use of the site is at your own risk.

 

  1. Third-Party Links

Our website may contain links to external sites.
Softpaste.com is not responsible for their content, policies, or practices.

 

  1. Indemnification

By using this site, you agree to indemnify Softpaste.com and its staff from claims, damages, or losses resulting from your violation of these Terms & Conditions.

 

  1. Modifications to Terms

Softpaste.com may update these Terms & Conditions at any time.
Changes take effect immediately upon posting. Continued use of the website means you accept the revised terms.

 

  1. Governing Law

These Terms & Conditions are governed by the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.

 

  1. Contact Us

For questions, concerns, or legal inquiries, reach us at:

19 McEwen St, Alagomeji-Yaba, Lagos
08065232049
[email protected]